It is a little known fact that more than 75% of the approximately sixteen thousand registered retirement and provident funds operating in South Africa are still administered by insurance companies. Admittedly, most of them are very small but numerically they dominate the landscape.
If one then adds the government and quasi-government funds, it leaves a relatively small percentage that are administered and advised by specialist independent firms. This is surprising as specialist independent firms are generally able to provide a more professional and cost-effective service. This is because, unlike insurance companies, they are not obliged to offer only their own products but can select best-of-breed in terms of service providers, investment houses, risk cover and other services.
Generally speaking, this market segment, serviced by the independent service providers and administrators, represents the top end of the market in terms of quality. We congratulate you on acknowledging the advantage of the independent approach in considering Twenty 2 Twenty Consulting, as a possible provider in the area of employee benefits for your business.
Our business philosophy is based on a strong belief that a firm of employee benefit consultants and administrators should be objective. Too often, companies in our industry have vested interests that negatively affect their objectivity.
- Are you a small to medium-size company looking for personal service?
- We analyze clients’ requirements taking into account their current structure and future plans.
- The solutions that we design meet our clients’ needs and are workable from an administrative perspective. Solutions are based on a clear relationship between cost and the level of service required.
- We believe in active training for our staff which will continue to ensure our long-term success. To this end, we are committed to transformation within our company.
Our Offering
Our Employee Benefit Consulting Company offers advice, and designs solutions for employers with respect to their group risk assurance and retirement funds benefits. We are totally independent of our service providers and have no financial interest in which providers we ultimately recommend. We work with our clients in identifying their employee benefit needs and objectives and then develop, design, implement, manage and monitor an employee benefit plan which aims to meet those needs and objectives.
The reason our clients choose us is directly linked to the depth, quality and diverse nature of the services that we deliver and the high standards that we aspire to and maintain.
Expertise
The breadth and depth of our client base ensures that we are familiar with the problems and issues facing all sizes and types of companies. This helps us to respond quickly, putting our advice in a broader context.
Business like Attitude
We build strong working relationships with clients to ensure that advice is proactive, timely and relevant to the commercial environment in which they operate. We understand the need for advice and services to be delivered on time and within budget.
Flexibility
We avoid a rigid structure and take a flexible approach to work flow, continually adjusting our services to match the requirements of our clients. We are skilled at satisfying client expectations in the most practical yet flexible manner.
We appreciate the need to control costs within agreed parameters. We strive to carry out routine tasks effectively and to focus our efforts on matters that provide added value to clients.
Commitment to Quality
Pride is taken in the quality and value of advice and service provided to our clients. We maintain high standards by:
- Regular client meetings
- Maintaining high quality standards in all that we do
- Educating our clients to successfully satisfy their expectations
- Objectivity by continuously analyzing new products of providers
- The process of systematically evaluating information
- Evaluation of our independent status and value offering to our clients
- Introspection and adaptation to lead by example and fit in with the dynamics of our Industry.